Shipping policy
Shipping Policy
Free Shipping Australia Wide We offer free standard shipping on all orders within Australia. No minimum spend required.
Processing & Dispatch All orders are processed and dispatched within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Times
- Australia: 7–12 business days after dispatch
- New Zealand: 10–20 business days after dispatch
- United States & Canada: 10–20 business days after dispatch
- United Kingdom: 10–20 business days after dispatch
- Rest of World: 15–30 business days after dispatch
Delivery times are estimates only and may be affected by weather, public holidays, customs delays, or other factors outside our control.
Order Tracking Most orders but not all will include tracking. Once your order has been dispatched, you'll receive a tracking number via email so you can follow your delivery.
International Shipping We ship to selected countries worldwide. International customers are responsible for any customs duties, taxes or import fees that may apply upon delivery.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at support@beachhavensupply.com and we'll investigate promptly.